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Privacy Policy

The Domino Club

Last updated: December 2025

The Domino Club is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Domino Club
Leeds, United Kingdom

The Domino Club is operated as part of the Palagander group.

For the purposes of data protection law, we are the data controller of your personal data.

Contact details:
Email: info@thedomino.co.uk

2. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity data – name, date of birth (for age verification where required)

  • Contact data – email address, telephone number

  • Booking information – reservation details, guest numbers, special requests

  • Payment data – limited payment information processed securely by third‑party providers (we do not store full card details)

  • Marketing preferences – your communication and consent preferences

  • Technical data – IP address, browser type, device information, and website usage data

  • CCTV footage – images recorded on our premises for safety and security purposes

3. How We Collect Your Data

We collect personal data through:

  • Table or event bookings (online or in person)

  • Mailing list sign‑ups

  • Contacting us via email or social media

  • Using our website

  • Visiting our venue where CCTV is in operation

4. How We Use Your Personal Data

We only use your personal data where the law allows us to. Most commonly, we use it to:

  • Manage reservations, ticketed events, and guest lists

  • Communicate with you about your booking or enquiry

  • Verify age and comply with licensing laws

  • Improve our services, website, and guest experience

  • Send marketing communications where you have consented

  • Ensure the safety and security of guests, staff, and property

  • Comply with legal and regulatory obligations

5. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – where processing is necessary to fulfil a booking or ticket purchase

  • Legal obligation – to comply with licensing, tax, or safety laws

  • Legitimate interests – to operate and improve our business, provided your rights are not overridden

  • Consent – for marketing communications and optional data collection

You may withdraw consent at any time.

6. Marketing Communications

We will only send you marketing communications if:

  • You have opted in, or

  • You are an existing guest and the communication relates to similar services (where permitted by law)

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties only where necessary, including:

  • Booking and ticketing platforms

  • Email marketing providers

  • Payment processors

  • Website hosting and analytics providers

  • Professional advisers (accountants, legal advisers)

All third parties are required to respect the security of your data and process it in accordance with the law.

8. International Transfers

Some of our third‑party service providers may be based outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy regulations or approved standard contractual clauses.

9. Data Retention

We only retain your personal data for as long as necessary:

  • Booking and transactional data: up to 6 years (for legal and accounting purposes)

  • Marketing data: until you withdraw consent

  • CCTV footage: typically retained for up to 30 days unless required for investigation

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO contact details:
www.ico.org.uk

11. Security of Your Data

We have appropriate technical and organisational measures in place to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

12. Cookies

Our website uses cookies to improve functionality and analyse usage. Please refer to our Cookie Policy for further details.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@thedomino.co.uk

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©2025 The Domino Club

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